FAQ

General Questions

What are photography presets?

Presets are pre-made settings that you can apply to your photos to instantly change their look and feel. This saves you editing time and helps to create a consistent aesthetic.

Who are these presets designed for — beginners or professionals?

Our presets are designed for both beginners and professionals. Whether you're just starting or you're a seasoned pro, our presets are easy to use and built to deliver high-quality results.

What software do I need to use these presets?

Our presets are designed for Lightroom Classic and Lightroom CC — compatible with both the free mobile app and the desktop version. They are also compatible with Camera Raw plugin in Photoshop.

Please note for iOS, our presets are only compatible with iOS 16+ and iOS Lightroom Mobile App version 9.4.1.

Are the presets compatible with both Lightroom Mobile and Desktop?

Yes! Each preset pack includes versions for Lightroom Mobile and Desktop, so you can edit wherever you like.

Do I need a subscription to Lightroom to use the presets?

You can use them with the free Lightroom Mobile app. For Desktop use, a Lightroom (Adobe Creative Cloud) subscription is required.

What to do if I have issues with my order?

If you have any issue with your order, please email us at info@thepresetslab.com.

Purchase & Download

How do I receive my presets after purchase?

You’ll get a download link and instructions sent to your email immediately after payment. Make sure to check your spam or promotions folder just in case they aren't sent to your main inbox.

How long will I have access to the download?

You'll have lifetime access to the file download. We recommend backing it up just in case.

Do you offer a bundle or discount for multiple presets?

Yes! We offer bundle packs and occasional discounts. Check the shop or subscribe to our newsletter for deals.

Installation & Use

How do I install the presets?

We include a step-by-step guide with every purchase to walk you through installation on the mobile app. You can also find it on our Installation Guide page.

Can I edit the presets after applying them to fit my style?

Absolutely! Presets are a starting point. Feel free to tweak settings to match your personal aesthetic.

Licensing & Usage

Can I use the presets for commercial work?

Yes — your purchase includes a license for personal and commercial use on your own projects.

Am I allowed to share or resell these presets?

No — sharing, reselling, or distributing our presets is strictly prohibited.

How many devices can I install the presets on?

You can install them on multiple devices you personally own, such as your phone and computer.

Payments & Refunds

What payment methods do you accept?

We accept major credit and debit cards including Visa, Mastercard, American Express, Maestro, Discover, Diners Club, UnionPay debit cards, and UnionPay credit cards.

We also offer accelerated checkouts such as Apple Pay, Google Pay, and Shop Pay.

Do you offer refunds?

We offer refunds on faulty products. If you have any issue with your presets, please email us at info@thepresetslab.com.